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Videoconference Designing and Implementing Voice and Video over IP Networks

A long awaited course aimed at both sales and technical staff involved in the more traditional ISDN videoconference world who need to offer complete videoconference support for IP. If your company has customers looking at video over IP then this course is a must. Recommended by manufacturers this course provides detailed training on the standards and protocols used in IP networks and is suitable for staff with little or no network experience as well as the more experienced.
For the Sales Team

  • Make the right choice when recommending solutions to customers.
  • Be able to sell the benefit
  • Be able to deal with objections to H.323 from a customer
  • Be able to present a proposed solution to a customer

For the Engineering Team

  • Understand how IP networks are put together
  • Be confident on when to recommend an IP solution
  • Understand the role of each component of an H.323 network
  • Be confident in the planning and implementation of different networks
  • Be able to work with network managers to achieve results

 

Course details:

2 day course, delivered on site or as part of our scheduled courses. Maximum number per course is 12. Open courses cost just 499 GBP/699 Euro per person

Course Breakdown

  • Network Basics
    • Packet Switching
    • Circuit Switching
  • OSI 7-Layer Model
  • Standards
    • H.320, H.321, H.323, H.323 Annex C
  • Protocols and how they behave with video traffic
    • IP, TCP, UDP, RTP, RTCP
  • Quality of Service
    • IP Precedence, WFQ· WRED, RSVP· DiffServ, MPLS
  • Alternative Networks
    • xDSL
    • ATM
  • Video specific standards
    • Audio Standards
    • Video Standards
    • Data Sharing Standards
    • Control Standards
  • SIP
  • Frame Layouts
  • Multipoint Conference Types
  • LAN Considerations
    • Gatekeepers
    • Gatekeeper standards and location
    • Traffic load calculations
    • Segments and Zones
  • LAN Issues
    • Jitter
    • Stream synchronisation
    • Packet ordering
    • Packet loss
  • Devices and the effects on video traffic
    • Gateway, MCU
    • Hub, Switches, Routers and Bridges
    • Firewalls, NAT's, Directory servers
  • Network Design & Sizing
    • Location of devices
    • Bandwidth calculations
    • Existing traffic levels
    • Operating modes
    • Actual verses calculated speeds
    • Implementation strategy

 

For more information please complete our training request form
or Phone: +44 1344 306376