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Videoconference Designing and Implementing Voice and Video over IP Networks

If your company has customers looking at video over IP then this course is a must. This course provides detailed training on the standards and protocols used in IP networks and is suitable for staff with little or no network experience as well as the more experienced.

For the Sales Team

  • Make the right choice when recommending solutions to customers.
  • Be able to sell the benefit
  • Be able to deal with objections to H.323 from a customer
  • Be able to present a proposed solution to a customer

For the Engineering Team

  • Understand how IP networks are put together
  • Be confident on when to recommend an IP solution
  • Understand the role of each component of an H.323 network
  • Be confident in the planning and implementation of different networks
  • Be able to work with network managers to achieve results


Course details:

2 day course, delivered on site or as part of our scheduled courses. Maximum number per course is 12. Open courses cost just 599 GBP/799 Euro per person

Course Breakdown

  • Network Basics
    • Packet Switching
    • Circuit Switching
  • OSI 7-Layer Model
  • Standards
    • H.320, H.323, SIP
  • Protocols and how they behave with video traffic
  • Quality of Service
    • IP Precedence, RSVP,· DiffServ
  • Alternative Networks
    • MPLS
    • ADSL
    • EFM
  • Video specific standards
    • Audio Standards
    • Video Standards
    • Data Sharing Standards
    • Control Standards
  • Bandwidth Control
  • Multipoint Conference Types
  • LAN Considerations
    • Gatekeepers/SIP servers
    • Gatekeeper standards and location
    • Traffic load calculations
    • Segments and Zones
  • LAN Issues
    • Jitter
    • Delay
    • Packet ordering
    • Packet loss
  • Devices and the effects on video traffic
    • Gateway, MCU
    • Hub, Switches, Routers and Bridges
    • Firewalls, NAT's, Directory servers
    • Network Infrastructure
  • Network Design & Sizing
    • Location of devices
    • Bandwidth calculations
    • Existing traffic levels
    • Operating modes
    • Actual verses calculated speeds
    • Implementation strategy


For more information please complete our training request form
or Phone: +44 (0) 2032865137